Terms of Service


Welcome to Hot Camel. By accessing or purchasing from our website, you agree to the following terms and conditions. 

1. General
• By using our website, you confirm that you are at least 18 years old or using it under supervision
• We reserve the right to update or modify these terms at any time without prior notice

2. Products & Pricing
• All products are subject to availability
• We strive to display accurate product details, but slight variations may occur
• Prices are subject to change without notice

3. Orders & Payments
• We reserve the right to accept or cancel any order at our discretion
• Orders may be canceled due to stock issues, payment failure, or suspicious activity
• Full payment must be received before order processing (except COD orders)

4. Shipping & Delivery
• Orders are shipped as per our Shipping Policy
• Delivery timelines are estimates and may vary due to external factors

5. Returns & Refunds
• Refunds and replacements are only applicable as per our Refund Policy
• Fragrances cannot be returned based on personal preference

6. Intellectual Property
• All content on this website (logo, images, text, design) belongs to Hot Camel
• Unauthorized use or reproduction is strictly prohibited

7. Limitation of Liability
• Hot Camel is not liable for any indirect or incidental damages arising from product use
• We are not responsible for delays caused by courier partners or incorrect customer details

8. User Responsibility
• You agree to provide accurate information while placing orders
• Misuse of the website or fraudulent activity may lead to account restriction

9. Contact Information

For any queries or support, please contact us via our official channels.